1. Processing Time – All orders are processed within 1-2 business days after receiving your order confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order is processed and shipped, you will receive a notification with tracking details.

2. Shipping Rates and Delivery Time We offer the following shipping options:

Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
Shipping charges are calculated at checkout based on your location and the weight of your order.

3. Free Shipping – We offer free standard shipping on orders over 399 within the domestic region. Express shipping is available at an additional cost.

4. Shipping Locations – We currently ship to locations within [country/region].
For international orders, please contact our customer support for specific shipping options and rates.

5. Order Tracking – Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor your delivery status in real-time.

6. Delayed or Lost Orders – If your order is delayed beyond the expected delivery time, please contact us at help@aquauraessentials.com for assistance. In the event of a lost package, we will work with the shipping carrier to resolve the issue. If necessary, a replacement will be issued.
7. Damaged Items – If your order arrives damaged, please contact us immediately with photographic evidence. We will arrange for a replacement or refund based on your preference.

8. Contact Us – For any shipping-related inquiries or issues, please reach out to us at:

Email: help@aquauraessentials.com
Phone: +91 97737-71881

We strive to provide a seamless delivery experience at Aquaura Essentials and are always here to assist with any questions or concerns.